Finding and keeping a job is much harder nowadays than it used to be a couple of decades ago. There is fierce competition for fewer positions.
Yet, we often take our jobs for granted and let our guards down. If we are not careful with our behavior and speech, we can gradually tarnish our reputation. We must always consider the impact of our words on others.
How do others interpret and react to what we say and do?
A small dose of job insecurity can be a good thing. It keeps us on our toes. However, the following frequently used statements of negativity reveal too much about an employee’s vulnerabilities and flaws, and should be avoided at all costs.
“It’s not fair.” – This is a sign of weakness and naiveté. You are unable to handle the situation and are protesting. Do you believe or expect life to be fair? If you feel that there is true injustice against which you must fight, devise an effective strategy to do so. This will be far more effective than publicly expressing your frustration.
“This is the way it’s always been done.” To the detriment of your employer, you are resisting change and in turn improvement.
“I think …This may be a silly idea …I’m going to ask a stupid question.”. You are not sure of yourself. You have low self-esteem. You are trying to protect yourself from the criticism of a possible “stupid” question. This does not protect you but rather it exposes your insecurity.
“This will only take one minute.” This statement is form of hyperbole. The hidden message is that you either cannot estimate the required time or are exaggerating.
“I’ll try.” You are not confident of yourself. You will try, but you are not sure of the outcome. People need more than your trial. They want good results.
“He is lazy, incompetent.” Such a statement reveals your negative, non-constructive, biased attitude towards a colleague. Regardless of the person’s character, such an attitude damages the team spirit and the work atmosphere.
“That is not in my job description.” You have little interest or desire in helping out or going out of your way for your organization. Such people are not considered valuable employees.
“It’s not my fault.” You are trying to protect yourself with little interest in the problem and its negative consequences on the company. All you care for is yourself and your reputation.
“I can’t”. Such a statement reveals a negative attitude and an unwillingness to help. It also sends a message of apathy and indifference towards the need of a colleague and the organization.
“I hate this job.” Ouch! This one hurts. So you are working here either because you are a masochist or unable to find work elsewhere. You must love this job because it pays you salary despite you inability to find work elsewhere. Yet, you do not have the decency to love the work that helps you to pay your bills.
All of the statements listed above reflect a non-constructive, negative attitude and mindset. Attempting to solely avoid the negative statements does not rectify the situation since the negative outlook will eventually resurface.
The most effective approach is to develop a positive attitude based on understanding, tolerance, and a serving heart.
Harout Nercessian
AMAA Armenia Representative
